The previous couple of weeks have seen a number of issues with the Google Advertisements Supervisor, particularly affecting publishers and an incident relationship all the way in which again to August 31.
The unique problem. On August 31, Google reported an incident that “Google Advert Supervisor Historic Report stats are exhibiting decrease than anticipated for some networks. There’s no clear influence on Serving or Information Switch at this level.”
Quick ahead to this week. Yesterday Google reported a further problem “We’re investigating experiences of a problem with Google Advert Supervisor. We are going to present extra info shortly. The affected customers are in a position to entry Google Advert Supervisor, however are seeing error messages, excessive latency, and/or different surprising conduct.”
Moreover, they supplied the next replace from the August 31 incident “Advert Supervisor Reporting stats stays mounted with all new knowledge since September 1st (PDT) being precisely reported. We’re engaged on correcting the affected knowledge (problem length: August thirtieth, 8:00 PM PDT via August thirty first, 5:00PM PDT). Our present ETA to have it mounted is September twenty third.
We acquired experiences from a number of Publishers the place Line Objects had been under-delivered round September fifteenth and it is likely to be associated to this incident. Engineering is investigating and we are going to present extra particulars as we speak.”
Later that day. Round 7 pm UTC Google reported “The Reporting workaround repair that was launched on September thirteenth to mitigate the lacking stats for this incident has impacted the price range extractor inflicting under-delivery in a couple of Line Objects. A Serving repair has been issued and will probably be launched shortly (anticipated EOD PDT). This problem doubtlessly solely affected Line Objects that meet these two standards:
1. Line Merchandise has been lively via the 8/31 (PDT) incident and after the 9/13 (PDT) workaround repair.
2. Line Merchandise had a number of of the next particular modifications made on or after the 8/31 (PDT) stats incident: date length, the precise price range objective, and supply velocity.”
September 21. In the present day Google posted an replace “We count on to resolve the issue affecting a majority of customers of Google Advert Supervisor at Sep 24, 2022, 6:59 AM UTC. Please word that this timeframe is an estimate and will change. The affected customers are in a position to entry Google Advert Supervisor, however might not have entry to the latest knowledge.
Dig deeper. To remain updated on all Google Advert points and outages, you possibly can maintain checking the standing dashboard.
Why we care. These points have an effect on publishers and shouldn’t have any influence on advertisers. Moreover, in the event you suspect a problem with Advertisements Supervisor or every other Google platform, tell us!
New on Search Engine Land